At Bellanic Concepts, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data. By accessing our website or using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and other details provided during bookings or inquiries.
- Payment Information: Credit card details or bank account information, collected securely for processing transactions.
- Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
- Communications: Messages or emails sent to us via our website or other channels.
2. How We Use Your Information
The information we collect is used for:
- Processing bookings and payments.
- Sending confirmation emails, updates, or promotional offers.
- Enhancing your user experience by personalizing content.
- Improving our services based on user feedback.
- Complying with legal obligations or resolving disputes.
3. Sharing Your Information
We respect your privacy and will not sell or share your information with unauthorized third parties. However, we may share your data in the following circumstances:
- Service Providers: With trusted partners (e.g., hotels, payment processors) to deliver the services you’ve booked.
- Legal Requirements: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure. You are encouraged to use caution when sharing sensitive information online.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve site functionality and user experience.
- Analyze website traffic and user behavior.
- Deliver targeted advertising and promotional content.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your data if it is inaccurate.
- Request the deletion of your data, subject to legal obligations.
- Opt-out of marketing communications at any time.
To exercise your rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
9. Contact Us
For questions or concerns about this Privacy Policy, please reach out to us:
- Email: privacy@bellanicconcepts.com
- Phone: +234 810 772 6429
Thank you for trusting Bellanic Concepts. Your privacy matters to us.
