Welcome to Bellanic Concepts. By using our services or accessing our website, you agree to comply with the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By making a booking or purchase with Bellanic Concepts, you acknowledge that you have read, understood, and agree to these terms and conditions.
2. Booking Policy
- Reservation Confirmation: All bookings are subject to availability and will be confirmed upon receipt of payment.
- Payment Terms: Full payment or a deposit may be required at the time of booking. Specific details will be communicated for each package or service.
- Cancellation Policy: Cancellations must be made in writing and may be subject to fees depending on the timing of the cancellation. Refunds, if applicable, will follow our cancellation policy terms.
3. Services and Pricing
- Tour Packages and Hotel Bookings: Details and pricing for our services are subject to change without prior notice. Prices do not include additional charges like personal expenses or optional services unless explicitly stated.
- Accuracy of Information: While we strive to provide accurate descriptions and details, Bellanic Concepts cannot guarantee that all information will always be free of errors or omissions.
4. Liability
- Third-Party Services: We partner with hotels, tour operators, and other service providers to deliver our packages. Bellanic Concepts is not liable for issues arising directly from third-party services.
- Force Majeure: We are not responsible for any loss or delays caused by events beyond our control, such as natural disasters, strikes, or travel disruptions.
5. Customer Responsibilities
- Travel Documents: It is the customer’s responsibility to ensure that all travel documents, including passports and visas, are valid.
- Personal Conduct: Guests are expected to behave responsibly during tours and at partner facilities. Bellanic Concepts reserves the right to terminate services without refund in cases of inappropriate conduct.
6. Intellectual Property
All content on our website, including images, text, and graphics, is the property of Bellanic Concepts and may not be used or reproduced without permission.
7. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. We are committed to safeguarding your data and will not share it with unauthorized third parties.
8. Changes to Terms
Bellanic Concepts reserves the right to modify these terms and conditions at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of these changes.
9. Contact Us
For inquiries or clarifications regarding these terms, please contact us:
- Email: support@bellanicconcepts.com
- Phone: +234 810 772 6429
Thank you for choosing Bellanic Concepts! We look forward to providing you with exceptional service.
